Cookies & privacy

Cookies and privacy policies

Cookies policy

1. Introduction

1.1     Our website uses cookies.

1.2     We may ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

1.3     We would also like to ask extra politely that you please do agree to our use of cookies. All regulatory stuff aside, we believe all cookies that are employed by and via our website are essential to the proper operation of the website and of our business.

2. Credit

2.1     This document was created using a template from SEQ Legal (

3. About cookies

3.1     A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

3.2     Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

3.3     Cookies do not typically contain any information that personally identifies a user.

3.4     Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.

4. Our cookies

4.1     We use both session and persistent cookies on our website.

4.2     We use cookies to recognise a computer when a user visits the website, track users as they navigate the website, improve the website’s usability, analyse the use of the website, administer the website, maintain the security of the website (to your benefit whilst visiting it) and to tailor how the website is presented to users.

4.3     We also use cookies to limit the appearance of our cookie message to once per year per user (the irony of cookie regulations – requiring an extra cookie in order to manage how we alert you about cookies);

5. Analytics cookies

5.1     We use Google Analytics to analyse the use of our website.

5.2     Google Analytics generates statistical and other information about website use by means of cookies.

5.3     The analytics cookies used by Google in order to provide us with analytics reports for our website may have all sorts of names, perhaps beginning with some of these letters: _utma, _utmb, _utmc and _utmz. We don’t worry about these and we don’t think you should either, as none of these involve the disclosure to us of any personal information.

5.4     The information generated relating to our website is used to create reports about the use of our website. This anonymized and aggregated information is immensely helpful to us. It enables us to operate the website in a way that best meets the needs of visitors (eg catering to different types of internet-enabled devices and screen sizes, developing content for pages that attract the most interest, etc).

5.5     Our analytics service provider’s privacy policy is available at:

6. Third party cookies

6.1     Our website may also use third party cookies.

6.2     These are cookies that are set by other websites who run content on the page you are viewing. For example, we may offer a live odds widget, which may be powered by an online bookmaker and rely on cookies in order to operate and/or track user behaviour.

7. Blocking cookies

7.1     Most browsers allow you to refuse to accept cookies; for example via options such as Tools > Internet Options > Privacy.

7.2     Blocking all cookies will have a negative impact upon the usability of many websites, potentially including our own.

8. Deleting cookies

8.1     You can delete cookies already stored on your computer. Instructions vary by browser and browser version, but can be typically found via your browser’s help menu and/or browser publisher’s support website.

8.2     Deleting cookies will have a negative impact on the usability of many websites, potentially including our own.

Privacy policy

1. Introduction

1.1     We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

2. Credit

2.1     This document was created using a template from SEQ Legal (

3. Collecting personal information

3.1     We may collect, store and use the following kinds of personal information:

(a)     information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);

(b)     information contained in or relating to any communications that you send to us or send through our website (including the communication content and meta data associated with the communication);

(c)     any other personal information that you choose to send to us (eg via our contact form); and

3.2     Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.

4. Using your personal information

4.1     Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2     We may use your personal information to:

(a)     administer our website and business;

(b)     send you email notifications that you have specifically requested;

(c)     send you our email newsletter (if we decide to provide one and only if you have requested it, in which case you can inform us at any time if you no longer require the newsletter);

(d)     send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(e)     provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);

(f)      deal with enquiries and complaints made by or about you relating to our website and/or business;

(g)     keep our website secure and prevent fraud;

4.3     We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.

5. Disclosing personal information

5.1     We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2     We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

5.3     We may disclose your personal information:

(a)     to the extent that we are required to do so by law;

(b)     in connection with any ongoing or prospective legal proceedings;

(c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

(d)     to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and

(e)     to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

5.4     Except as provided in this policy, we will not provide your personal information to third parties.

6. International data transfers

6.1     Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

6.2     Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area (eg the United States of America).

6.3     Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

6.4     You expressly agree to the transfers of personal information described in this Section 6.

7. Retaining personal information

7.1     This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

7.2     Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

7.3     Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:

(a)     to the extent that we are required to do so by law;

(b)     if we believe that the documents are or may be relevant to any contractual negotiations, contractual agreements or to prospective legal proceedings; and

(c)     in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

8. Security of your personal information

8.1     We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

8.2     We will store all the personal information you provide on password- and firewall-protected computer equipment.

8.3     You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

9. Amendments

9.1     We may update this policy from time to time by publishing a new version on our website.

9.2     You should check this page occasionally to ensure you are happy with any changes to this policy.

10. Your rights

10.1   You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:

(a)     the payment of a fee (currently fixed at GBP 12 plus VAT, if applicable); and

(b)     the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

10.2   We may withhold personal information that you request to the extent permitted by law.

10.3   You may instruct us at any time not to process your personal information for marketing purposes.

10.4   In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

11. Third party websites

11.1   Our website includes hyperlinks to, and details of, third party websites.

11.2   We have no control over, and are not responsible for, the privacy policies and practices of third parties.

12. Updating information

12.1   Please let us know if any personal information that we hold about you needs to be corrected or updated.